HIPAA Notice of Privacy Practices
Effective Date: 1/1/2025
Skye Hospice & Skye Homecare, d/b/a Taylor Home Health is committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information.
We are required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of your protected health information (PHI), provide this notice of our legal duties and privacy practices, and notify you following a breach of unsecured protected health information when required by law.
Our Commitment to Your Privacy
We understand that your health information is personal. We create records regarding the care and services you receive so we can provide quality healthcare and comply with legal requirements.
We safeguard your information through administrative, physical, and technical measures designed to protect its confidentiality, integrity, and availability.
How We May Use and Disclose Your Health Information
We may use and disclose your health information for the following purposes:
Treatment
We may share your health information with physicians, nurses, therapists, pharmacies, hospitals, and other healthcare providers involved in your care.
Payment
We may use and disclose your information to obtain payment for services provided, including billing insurance companies, Medicare, Medicaid, or other payers.
Healthcare Operations
We may use your information to improve our services, conduct quality assessments, train staff, perform audits, and manage our healthcare operations.
As Required by Law
We may disclose your information when required by federal, state, or local law.
Public Health and Safety
We may disclose information to public health agencies, government authorities, or law enforcement when permitted or required by law.
Family Members and Caregivers
Unless you object, we may share relevant information with family members, caregivers, or others involved in your care.
Other Uses
Any use or disclosure not described in this notice will be made only with your written authorization unless otherwise permitted or required by law.
Your Rights Regarding Your Health Information
You have the right to:
Access Your Records
Request access to or copies of your health records, subject to applicable laws.
Request Corrections
Request amendments to information you believe is inaccurate or incomplete.
Request Restrictions
Ask us to limit certain uses or disclosures of your information.
Request Confidential Communications
Ask that we communicate with you through alternative means or at alternative locations.
Receive an Accounting of Disclosures
Request a list of certain disclosures we have made of your health information.
Obtain a Copy of This Notice
Request a paper or electronic copy of this notice at any time.
File a Complaint
If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.
Website Privacy and Online Communications
While we take reasonable measures to protect information submitted through our website, standard contact forms and email communications may not always be fully secure.
Please do not submit sensitive medical information through website forms unless specifically instructed to do so through a secure method provided by our organization.
Our Responsibilities
We are required to:
- Maintain the privacy and security of your protected health information.
- Provide you with this Notice of Privacy Practices.
- Follow the terms currently in effect.
- Notify affected individuals if a breach of unsecured protected health information occurs as required by law.
Changes to This Notice
We reserve the right to modify this Notice of Privacy Practices at any time. Updated versions will be posted on our website and made available upon request.
Contact Information
For questions regarding this Notice of Privacy Practices or to exercise your privacy rights, please contact:
Privacy Officer
Toya Juarez
Skye Hospice & Skye Homecare, d/b/a Taylor Home Health
3201 Cherry Ridge St, Suite B210
San Antonio, TX 78230
Phone: (855) 478-4161
Email: compliance@skyeforyou.com
Filing a HIPAA Complaint
You may file a complaint with our Privacy Officer or with the:
U.S. Department of Health and Human Services
Office for Civil Rights
Filing a complaint will not affect your care, treatment, benefits, or services.